FAQ
What sizes do you offer?
What sizes do you offer?
Folto Paws is designed specifically for large dogs, typically 60 lbs. and up. Sizing varies by product, so we recommend using your dog’s measurements rather than weight or breed alone to find the best fit.
Not sure which size is right for your dog? View our Size Chart for detailed measurements and fit guidance.
How should I measure my dog?
How should I measure my dog?
Grab a soft tape measure (or a piece of string and a ruler) and measure:
- Chest - the widest part around the rib cage.
- Neck - where the collar would sit.
- Back - from the base of the neck to the start of the tail.
Take these measurements and compare them to our size chart.
What size should I choose if my dog is between sizes?
What size should I choose if my dog is between sizes?
If your dog falls between sizes, we generally recommend sizing up for the most comfortable fit. Chest measurement is especially important, so compare your dog’s measurements with the size chart on the product page before ordering.
Still unsure? Email us at hello@foltopaws.com and we’re happy to help with sizing.
What breeds are Folto Paws products designed for?
What breeds are Folto Paws products designed for?
Folto Paws is designed for large dogs, typically 60 lbs. and up. Our customers include breeds and mixes such as Golden Retrievers, Labradors, Great Danes, Great Pyrenees, Bernese Mountain Dogs, German Shepherds and other large breeds.
Because every dog is built differently, we recommend choosing a size based on measurements rather than breed or weight alone.
How are Folto Paws clothes different from standard dog clothing?
How are Folto Paws clothes different from standard dog clothing?
Folto Paws was created specifically with large dogs in mind. Rather than simply scaling up clothing designed for smaller dogs, we focus on thoughtful proportions, comfortable movement, quality fabrics and a clean, modern fit.
Each product includes detailed sizing information to help you find the best fit for your dog.
How do I care for my Folto Paws products?
How do I care for my Folto Paws products?
Care varies by fabric and product, so always follow the care instructions listed on the individual product page.
As a general rule, we recommend washing Folto apparel and bandanas in cold water on a gentle cycle with like colors and avoiding bleach. Drying instructions may vary by fabric.
Blankets
Machine wash cold on a gentle cycle. Tumble dry low. Do not bleach, iron or dry clean.
Do you offer custom sizing or colors?
Do you offer custom sizing or colors?
Right now, we’re releasing limited collections so we can stay focused on perfecting our core pieces for large dogs.
But we are always listening. If your dog has a unique sizing need or there’s a color you’re dying to see from Folto, email us at hello@foltopaws.com.
We’re building this brand with big dogs in mind, and your feedback helps shape what comes next.
Do you make anything for small dogs?
Do you make anything for small dogs?
We love small dogs, but Folto Paws is for the big ones. Our designs are specifically cut and proportionate for large-breed dogs.
Where do you ship?
Where do you ship?
We currently ship within the U.S.
How long will it take to receive my order?
How long will it take to receive my order?
Most orders ship within 2–4 business days. Once your order is on its way, tracking details will be sent straight to your inbox so you can follow every step of the arrival.
What is your return policy?
What is your return policy?
Our Promise
We want you both to love your Folto Paws purchase. If something doesn’t fit or feel right, we accept returns and exchanges within 14 days of delivery on items with the tag still on, unworn, unwashed items in original condition.
How to Start a Return
- Email hello@foltopaws.com with your order number and reason for return.
- We’ll send you a shipping label and simple instructions.
- Once received and inspected, refunds are issued to your original payment method within 5–7 business days.
Exclusions
- Gift cards and final-sale items are non-refundable.
- For hygiene reasons, blankets & shirts must be unused and in original packaging for return.
- The Arrival Gift set is non-refundable.
Exchanges
Need a different size? We get it. If the first size is not right, we’ll help you find the better one. We’ll cover the exchange shipping on your first order, just let us know within 14 days of delivery.
